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Posted by SteveStevens on 11/26/2008
Last year we had a sewer stoppage and called Gene Love Plumbing. They refused to come out to fix our problem because it was Superbowl Sunday and the plumbers wanted to watch the game instead of servicing our needs (they claim to be on call 24/7 every single day of the year). Admittedly, we were quite disappointed since Mr. Gene Love had built a reputation over many years, even though he has since retired and sold the company to third-party owners not associted with him in any way. Evidently, the new owners don't take the work ethic quite as seriously as Mr. Love once did over a decade ago when he still owned the company. After discussing our plumbing problem and lack of response to a neighbor, he suggested that we call the REAL Gene Love plumbing company, known as Gene Love Contracting. The showed up less than 30 minutes after I called them (still on Superbowl Sunday), fixed our problem right away and didn't even charge us extra for weekend emergency service, even though we expected that to occur. Sorry folks, but I for one was NOT impressed with these people at GLP, but was SUPER impressed with GLC. They are truly the "Real" Gene Love plumbers in the Midlands area. Perhaps one day I will give these guys another chance, but I doubt it will be anytime soon. Hope they enjoyed their football game while we suffered! -Steve Stevens
Posted by Donna D. on 7/21/2005
When our water stopped, we knew it wasn't because we didn't pay the water bill because we had a well pump. My husband tried to figure out what was going on and then we decided that we needed professional help. We called Gene Love Plumbing and they were almost immediately there. They found what our problem was and had it fixed in no time. Their prices are wonderful and they stand by the work that they do. We needed a new pump and they got it there quickly. If you need well work done, then this is the company for you.
